Physical held · digital redefined
Physical product
The digital product became a companion to the physical one.
She came in looking to take an existing physical product digital. The engagement put that direction under pressure — including whether digital should replace the original experience at all.
- The work
- Product Reality Report · Product Blueprint
- The outcome
- The physical product remained at the centre. The digital concept was redefined as a companion designed to return the user to it — extending the experience rather than replacing it.